There are two sections of frequently asked questions:

• concerning Innovative Solutions products (see below)
• concerning the online payment (please click here)

Here are the answers to some of the most frequently asked questions concerning our products. For your ease, we tried to keep this list as short as possible. Please click on a question.

How do I insert the registration code?

Here are some step-by-step instructions; in case these will fail to register the program, please e-mail us and tell us what version of Windows you are running. We'll send you then the code as a registry key.

In order to correctly enter the registration code you should use the copy / paste functions of Windows. After closing any registry monitoring program that might block the program from saving its data, please follow these steps:

1. Select the entire code (6 rows) using your mouse
   
2. Right-click on the selected text and choose Copy
   -or-
   Press Ctrl-C
   
3. Start the program
   
4. Click once in the "Registration code" area then click the "Paste" button. You should see the code copying itself in this area
   
5. Click on the "Register" button

This should do it!

What are the available payment options?

There are many ways to buy the program. Credit card, switch / solo, bank / wire transfer, check, cash, and more. Click on the "Quick buy" button. From the order form, simply select a payment option from the pull down menu.

Just choose! For more details concerning payment, please contact ShareIT, our online sales representative. They will gladly answer any payment related question. Their e-mail address is support@element5.com

Can use the same license both home and at the office?

Yes. No problem at all. Once you bought the program you can install and use it on both your home computer and your work computer. The same registration code will work for both of them.

Can I suggest a program improvement?

Yes, we'd love to hear it!We are always trying to improve our programs. From the help menu choose the "Survey" option. Or if you feel like, just visit the Contact page.